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Insights

Delivering actionable consumer insights for brands

A Casino Group company

 

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Our Partners

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In the Memory

Better decision making

Data insights are transforming how brands operate in convenience stores. By analysing shopper behaviour in these compact, fast-paced environments, brands can optimise products, packaging, and promotions to capture impulse purchases and meet on-the-go consumer needs. These insights enable brands to maximise their impact in a space where every shelf placement and quick decision counts.

A common point of reference

We offer brands a comprehensive and accurate view of transactional and operational data across hundreds of stores and 42 million customers. This real-time data, updated for each SKU, eliminates the need for brands to rely on extrapolated third-party data for overseeing their category management activities.

Our platform, relevanC, aggregates a vast selection of data from all Group retailers, enabling us to suggest valuable KPIs that provide a well-rounded picture of sales and promotion performance.

To facilitate streamlined operations and better collaboration, Group Casino provides all brand and retailer stakeholders with access to this data. This collaborative approach to data sharing ensures brands can work effectively with retailer teams, optimising their business operations for maximum efficiency and effectiveness.

INSIGHT POINT REFERENCE

 

 

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Retailers and brands working together

relevanC Insights brings brands, suppliers and the retailer together around a common source of truth. We bring deep insights into customer behaviour and operational realities that promote collaboration across the supply chain, marketing and category management activities to find efficiencies and innovation.
API GREY

Direct access to raw data via API

High-quality, real-time data feed allows brands and suppliers to analyse sales performance at a product level.

PLATFORM GREY

Platform access 

Reporting dashboard
Highly granular data at store, category, and SKU-level AI-powered recommendations for optimised operations

ENTREPRISE COLLABORATION GREY

Enterprise Collaboration

Priority support from retailer and relevanC teams to address specific operational challenges.

ZeroRupture by relevanC

Out-of-stocks:
#1 source of customer frustration 

decrease in customer satisfaction
lost sales

 

A real-time out-of-stocks view that elevates retailer and supplier team collaboration

 

Highly accurate data sourced in real-time from hundreds of Monoprix and Franprix stores across France brings supplier and retailer teams together around a single source of truth.

Unprecedented data granularity for full visibility of out-of-stocks at every level: brand/category/product & distribution/store/shelf

Shelf-level in-store cameras for real-time, real-world shelf stock visibility that significantly reduces the need for store commercial team visits

AI-powered dashboards for a break-down of out-of-stock reasons and product substitution analysis
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A Unique Shopper Experience

We help Casino Group retailers  and partners leverage first and zero-party data to build stronger relationships with customers through a unique and personalised shopping experience.

 

Easily

Retail Data Science Innovation
We build  AI-driven digital advertising solutions tried and tested with large international retailers.

Reach

Business & Customer Intelligence
All our solutions are designed to deliver our clients and partners an enhanced data-backed understanding of customer behaviour.

"Now category managers, logistics, demand planning and commercial teams  have an instant understanding of where and why out-of-stocks are occurring" 

 

DINE HEAD
The Convenience Store Conundrum: Personalising the Top-up-shop
By William Brown 8 August 2024

🕗 3 min read ・ Shoppers expect digital promotions to be personalised, relevant, local and to...

Read more
Expert Eye with Luciane Luza- relevanC TikTok campaigns
By William Brown 27 August 2024

🕗 5 min read ・Luciane Luza reveals the back story of relevanC's successful TikTok retail media...

Read more
The Evolution of Loyalty Programs in Proximity Stores
By William Brown 21 October 2024

🕗 3 min read ・ Shoppers expect digital promotions to be personalised, relevant, local and to...

Read more