44% of consumers  have changed grocery store because the experience was not personalized enough (Accenture Strategy, 2018). Consumers’ needs are evolving quickly and they ask now for a seamless customer experience.

Here at relevanC, we are convinced exploiting loyalty data is the new standard for retailers to personalize the experience of customers and deliver better customer engagement rate and retention.

Building on extensive expertise on retailers’ loyalty and personalization challenges, Blandine Multrier & Augustin de Narp will share relevanC’s insights and best practices observed on Wednesday, 30th September at 4pm.