CRM and loyalty program customization

The challenge:

Retailers invest dozens of millions of euros each year to animate their loyal consumer-base: vouchers, competitions, rewards…

relevanC’s CRM solution

Digital channels allow for customization of all the constitutive elements of retailers’ loyalty programs.

relevanC works with you in defining a CRM and loyalty policy completely tailored to your shoppers’ purchase history, in order to best maximize your loyalty investments.

“By accompanying Casino stores in the redesigning of their digital loyalty programs, we multiplied the ROI of their loyalty investments by 5.”

Augustin de Narp DIRECTEUR DATA, PROMO PERSONNALISÉE & CRM MAXIT

Augustin de Narp
Data, Personalization & CRM Director, relevanC Retail Tech